Frequently Asked Questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Yes. At checkout please select your shipping address and we will do our best to accommodate you.

Our products are manufactured in Vancouver, WA, USA. We carefully source our manufacturing partners to ensure our products are high quality. All the development and packing happens in-house.

We do not offer discounts. At Eloure, we are dedicated to sourcing the finest ingredients for you. Ensuring the highest quality, unmatched.

At this time we do not carry samples. The Eloure Team is working on this special offer. Updates soon...

Eloure Versatile Body Oil: 12 months - We recommend using once daily post shower.

Eloure Lip Butter Balm: 6 months - We recommend applying as needed throughout the day.

Eloure Cuticle Gold: 6 months - We recommend applying three times a day for maximum results.

Our fragrance-free products are safe to use in pregnancy and breastfeeding. Be sure to check with your physician before using our essential oil fragranced products.

Our fragrance-free products are safe to use for your baby. Be sure to check with your physician before using our essential oil fragranced products.

Given the distinctive composition, this product may turn liquid during shipping or if exposed to temperatures exceeding 75 °F.

To revert it back to a solid state, simply refrigerate it for around thirty minutes.

Any color variation, crystallization, speckled white patches, or grainy texture you may notice happens when plant butters such as Shea partially or completely melt under warmer conditions and then cool too slowly.

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